WE SHIP WORLDWIDE
Attention: Canada Customers
If you would like to have your items shipped via UPS due to the postal strike, please select EMS Shipping during checkout. It is the same rate as Kuroneko Yamato, which transfers to UPS in Canada. There is a tracking number with this option. Once you have placed your order, please reply to the order confirmation to specify that you want your package shipped via UPS
Fulfillment
Items are shipped within one week of purchase unless otherwise specified. If you need your item right away, please get in touch and we will do our best to accommodate your request
International Air Mail via Japan Post (approx 7~14 days)
$10-$15 depending on region
Please note this option does not include tracking. While Japan Post is extremely reliable, services abroad may differ. If you are unsure, shipping option with tracking is recommended
Express Mail Service via Japan Post (approx 7 days)
$20-$30 depending on region
Includes tracking. Track your package here
UPS is available for the same rate. Simply send a reply to your order confirmation to request UPS instead of EMS
Within Japan via Japan Post: $5 USD
Domestic shipping includes tracking
Multiple Items
In rare instances, if you purchase multiple bulky items, the shipping cost may be higher than the amount calculated at checkout. We will contact you with the correct shipping rate. Thanks for your understanding!
Delays
Although rare, delays can occasionally occur due to backups at destination distribution centers. Please check with your local postal service to get information. Made by Yuki has fulfilled 800 (and counting) international orders and nothing has gotten lost the mail thus far. Please be patient if your package is taking a little longer than the estimated time